VAIMOO - Support

With the VAIMOO service, you have the option of reserving a specific category of vehicle for 30 minutes by selecting the departure station. This will allow ...

To end the rental of a VAIMOO vehicle, follow these steps: Find the nearest VAIMOO station on the map and reach it Note: it is possible to end the rental...

VAIMOO vehicles are present exclusively at stations distributed within the territory in which the VAIMOO service is active. The stations where the vehic...

You have the option to lock the bike without ending the ride outside VAIMOO stations but still staying within the service area, using the "Pause" ...

Scan the QR code located on the top of the vehicle and tap the "Start Ride" button to start the rental. If you have trouble scanning the QR code ...

You can always review completed rentals, within the "Rides" section in the App: Within the App, open the menu by tapping the icon in the top lef...

To start the rental and unlock a VAIMOO vehicle, follow the steps below: You must have a VAIMOO account to use the service. After logging into the App: ...

VAIMOO vehicles are equipped with an electromechanical lock. Before starting the rental of the VAIMOO vehicle make sure that the unlocking of the lock is do...

There are some areas that have limitations on traffic, speed, or completion of your rental. These areas appear as different colored shaded areas dependi...