The most efficient way to contact VAIMOO customer support is via the App. Simply follow the instructions below:
VAIMOO Bike Sharing App
- Click on "REPORT A PROBLEM" from the side menu
- Select a problem from the categories
- Complete the form that appears
- Click "SUBMIT
Once we receive your ticket, we will get back to you as soon as possible.
You can also contact our operators by phone on +39 080 9268201 during the following hours:
- from Monday to Friday: from 9 a.m. to 11 a.m. and from 3 p.m. to 5 p.m.
Alternatively, you can also contact us by e-mail at firstname.lastname@example.org.